Since July 2025, Norton 360 opens the control panel on the home page whenever I start or restart the PC. No error codes, just opens the window on the control page. Is there a way to stop this action?

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Issue abstract: New Norton 360 behavior since July 2025. Can this be stopped?

Detailed description: Norton 360 opens the control page whenever the PC is started or restarted

Product & version number: 25.8.10387 (build 25.8.10387.948)

OS details: Windows 10

What is the error message you are seeing? No error message

If you have any supporting screenshots, please add them:

Have you signed into your Norton account via the UI to see if that changes things? I also see your VPN is also running, is that set to run at Windows start as well? TIA.

SA

I appreciate the suggestion. I have tried this and it’s still the same. I have 13 other PCs all running the same version of Norton 360 and only have the issue on 1 of them. I think I’ll uninstall and re-install to see if that helps. Thank you for your time.

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