Site Verification meta and file failed?

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1

We jumped through the hoops, uploaded file

 

http://www.electronicscastle.com/nortonsw_6a4c81c0-8c2f-0.html

 

Meta tag was put in there.

 

http://www.electronicscastle.com/

 

Just

 

Web site ownership verification failed. Copy the auth file to the root directory of your Web site or copy the meta_tag into your Web site`s home page.

 

Is the system just broken?