Smart firewall block icloud and make dropbox working unstable

Hi

 

I am using NIS purchased 2014 April. and it is kept updated to latest version. The computer is windows 8.1 64 bits.

 

I have big problem with its smart firewall function. I discovered that it makes a few problematic occasions:

1. update to latest firefox then cannot connnect to website.

2, google drive cannot work.

 

Today I installed icloud and I cannot login to icloud. When I disable the firewall for 15 mins, then eveything seems fine.

 

I tried to mannually setup by click following:

 

Settings->smart firewall -> Program Rules (Not responding)

 

I have to force quit the process (and normally it also takes long time to repsone)

 

I am very frastrating about this. I would like to refund my product get my money back!!!