A fix to this problem would be appreciated, but is not urgently needed.
After I run a Smart Scan, the final display of the report shows the "Advanced Issues - Performance" results. But the image displayed is very badly mangled and is not readable (see attached image). To me this seems to be a bug in the software. I don't have any such issue anywhere else on my PC or within the Norton software. The problem occurs every time I run a smart scan and is seen when I view the results.
All: Smart Scan is still a part of Norton as of version 22.24.2.6 release. Display resolution set at 1920x1080 landscape. No issues on Windows 10 Pro or Windows 11 Home/Pro latest updates and versions.
Edited: From all appearances it looks like the "resolve" button will lead to the infamous Driver Updater offer. I would bypass it and ignore it accordingly and use Windows Updates and OEM websites instead.
SA
My PC is running W11, resolution 1920 x 1080
I also have the same problem, on two different laptops 1 win 10 / 1 win 11
both have the same resolution of 1920 x 1080
Hope it helps
Hi @Chopin,
Thank you for posting on the Norton community. Could you please respond with your screen resolution? Thank you.
i have not seen or experienced that myself
but seems like a software update result ( says drivers with newer version)
if i recall the smart scan disappeared a month or so ago ( approx) i havent noticed it on mine in sometime
do you have the latest build/patch?
may want to run the auto fix
in classic mode top right click help
on left click get support and let that run
if it finds anything ( installarion issue etc..) should give result and if it was fixed
restart