SMS Blocking Failed

A day ago, I was still on NMS Beta.  I had a number added to my block list with the country prefix +60 in front of the number.

 

I was playing a game on my phone when NMS Beta failed to block a sms from that number.

 

I quickly removed the +60 prefix and NMS managed to block subsequent SMSs from that number.

 

I thought of removing the prefix, because when I got hold of NMS Beta I did tested another number without the prefix and it worked.

 

So, is it the game or is it the prefix?

We would need more information to determine what happened.  Do you plan to update to the full version of NMS? 

What device make and model do you have?  Version of Android? 

I've just updated to the full version of NMS yesterday.

 

I have a Motorola Defy (MB525) on Android 2.2.2, South East Asia version (Malaysia) issued by Motorola (this is a non-MotoBlur ver.)

 

I was playing the game "Zenonia 3" ver 1.0.4 when I received the usual sms notification.

I exited the game and went to "Text Messaging" to read the sms, to find it was not blocked.

I checked the NMS Beta Blocked SMS list, the sms was not listed.

 

That's what happened.

 

 

 

 

 

To confirm, you received the SMS and checked the list of blocked numbers and didn't find it listed.  Are you saying that the number had been in the list and suddenly was not?

The number is still in the block list.

 

The problem is the sms was not blocked.

Hi cilixz,

 

I believe Erik is away for a few days but I'm sure he will read your response on his return.

 

I note that you asked the question:

"So, is it the game or is it the prefix?"

 

Given that NMS did not block the SMS when you had the prefix and it did block it when you did not, I suspect that it was the prefix.  Also the "unlock" command is known to only work if you leave out the international dialing code, suggesting that NMS may not like such prefixes.

 

So while you wait for Erik to return and check if anyone has found anything to the contrary I suggest that you leave off the international dialing code and play your game whenever you wish.  If the unwanted SMS still gets through then let Erik know and he will have more to work on.  But hopefully you will not be bothered again.

 

Good luck.

I'll double check on whether or not the SMS/Call blocking feature support country codes or not.  As to the original post, I don't think the game has anything to do with what happened. 

I’m currently in Taiwan, and am roaming here. However, without the country prefix in the block list, I still received another sms that should be blocked. Is roaming not supported?

Just to confirm cilixz,

 

The number in your blocked list does not contain an international dialing code or other symbol.

 

SMS from that number are blocked when you are home.

 

SMS from that number are not blocked when you are away from home (in Taiwan).

 

Are all three statements above correct?

Andmike,

1) Since the incident on my first post, i’ve removed the +6 prefix, so yes, it currently doesn’t contain any symbol or country code.

2) The number was blocked with the +6 prefix, but failed once so i immediately removed the prefix. Currently, NMS has not failed at home.

3) The number (without prefix) was not blocked in Taiwan.

cilixz,

 

Have you updated to the non-Beta build or are you still on the Beta?  There were some changes checked in to the non-Beta version that better support international numbers. 

Dear Erik,

 

I've already stated that I am on full version, updated today to 2.2.0.307

 

Thanks

 

<edit> I updated from beta to lite version without first removing beta, it was done through market's update.

<edit> I noticed the phone model stated in the footer of my messages is MB611, which is incorrect.  It is MB525.

 

Thank you for clarifying. 

The team would like to dig into this further.  If you could do the following when you see this happen:

As soon as you see an SMS/Call that should have been blocked, open NMS and choose "report a problem".  After you do that, send me a private message and I'll ask for some information about your device that I can pass along to the team. 

Dear Erik,

 

Thanks, I'll do so when it happens again.