Sneak Peek feature

Hi everyone-

 

What do you think about the Sneak Peek feature? Is it working for you? What features would you like to see on the Sneak Peek page?

 

Any feedback you have on this is super helpful as we continue to improve the product!

 

Joe Keehnast

Senior Product Manager, Norton Anti-Theft

What if Sneak Peek waited until there was some "keyboard" input before it took the photo?  Then you could be fairly sure that there was no cover on and that there was something to see.

 

This might be an option in case it has just been left lying around but if after an initial try you get only a blank result you then might tell it to await local input before taking the next shot.

Hi,

 

I tried it right after I installed the RTM build on my machine, and it's a great feature.

Maybe one thing could be added, the program should take pictures with the best quality the device can do. Aka the program should detect somehow, how big picture can the camera take, like 640*480, 1,2MP, etc., and upload the picture with that size. This way the picture's quality would be better, and also more details could be recognised on the pictures (like a church in the window or something like that :D).

 

PapauZ

I was going to say how it could be better, but when I finished typing, I realized I could turn this into a multi-milliion dollar deal.

LOL; good luck with that! :smileyvery-happy:

Hey everyone, great ideas! As far as the camera being covered...sure this is something that could happen but people seem to think it's better to have the option to take the picture, even if someone or something is covering the camera, than to not have it. The idea of recording audio in the event we cannot take a picture is a good one. We will have to examine how we can implement that in a useful way.

Hopefully posts are still being reviewed on.

 

I tested Sneak Peek via web to my Galaxy Tab 10.1(HC3.2) and Nexus S(G2.3.4) all upgraded to yearly paid subscriptions.

This add-on works on both devices well.

Galaxy Tab send me a good picture with its front camera, which I believe to be normal, whereas Nexus S takes pictures with back cam in huge shutter sounds twice every time I test.

In short, Nexus S always peeks not the front but the pitch-black back as long as you put it upward.

One more thing did make me scratch my head is that system sounds turn automatically off only after taking shot with the huge double shutter sounds.

It is understandable Tablet has no Remote SMS but why does Nexus S peek with shutter sounds on Back Camera?

And turning system sounds off not before Peek but after Candid shutter clicks?

Please let me informed whether this is only on my android or else to be updated.

 

Thank you for your good applications and  hard works to make them better.

 

 

Nomadicsmile,
Could yould you start a new thread? That way we can work through the issue you are seeing seperately. Thanks.

Hi everyone-

 

What do you think about the Sneak Peek feature? Is it working for you? What features would you like to see on the Sneak Peek page?

 

Any feedback you have on this is super helpful as we continue to improve the product!

 

Joe Keehnast

Senior Product Manager, Norton Anti-Theft

Hi

 

Sneak Peek ideas for Android Devices-

 

had a idea what about Sneak PeekTube:smileyvery-happy:

 

a live video stream from the forward facing camera, now that would be cool to catch the burglar with. You could follow them every step of the way and even post there mug on YouTube for all to see and find, now that is community policing.

 

Anyway i know that is not possible for the time being but who knows what the future holds.???

 

Otherwise i agree audio would be pretty cool feature or just to have a auto call answer on the device to track the location from the audio the microphone picks up weather it is the theif or just lost or misplaced. Might work.???

 

Just some ideas for you JoeK

 

Cheers

JoeK  Hi,  :smileyhappy:

 

I think the Sneak Peek feature is excellent.  An audio capability would also be a great enhancement, as suggested by DistEd2, but in addition, rather than as an alternative.

 

I am using Desktop computers, so I am not bothered by loss, as much as by theft.

 

The positioning that I receive from the program, here in Israel, is the location of the Internet provider, which obviously is not my location, but this could be a factor in locating the computer and, if it being used, possibly I could see by whom.

 

One thing I consider helpful is to report a computer as stolen, when it is left unattended for some time, then, if it is stolen, if an unauthorized user attempts to use it, this will not be possible, even if he has not connected to the Internet.  Later, all being well, I can then cancel this action.

 

Cheers,

 

drshlomo.

Hi drshlomo,

 

Glad you like Norton Anti-Theft.

 

I see you have asked for "to report a computer as stolen, when it is left unattended for some time, then, if it is stolen, if an unauthorized user attempts to use it, this will not be possible, even if he has not connected to the Internet".  

 

I'm not sure how that could be achieved as  - how would the programme know it had been stolen.?

 

What you could do however is set up an account password or lockscreen password so that only you could get back into the computer if it had been left switched off or unattended for some time.  Would that help?

Hi smithy, drshlomo-

 

Smithy, good idea on the video. The only problems we have to tackle is bandwidth and battery life. Streaming a video for an infinite amount of time from a mobile device could kill your battery pretty quickly and in some countries could lead to very high carrier fees. Although it would be a cool feature, at this time I think the negative impacts are greater than the benefit of having video.

 

drshlomo, if you are using this on a desktop is it safe to presume you do not have a wireless card on the desktop PC? If so, that explains why your location is being reflected as the location of your Internet provider. It means the program is falling back on IP address because it cannot find Wi-Fi access points without a Wi-Fi adapter.

 

Joe Keehnast

Senior Product Manager, Consumer Business Unit

Symantec Corporation

Joe Hi,  :smileyhappy:

 

You're quite right, I don't have a wireless card and therefore understand that my location can't be determined exactly.  This is not a problem for me because the address of the provider may also help trace a thief.

 

I still love the concept and your implementation of it.

 

Cheers,

 

drshlomo.  

Andmike  Hi,  :smileyhappy:

 

The problem with the program is that a thief can do as he likes with the computer, provided he does not attempt to access the Internet.

 My suggestion is to report it stolen before it is left unattended.  That causes it to be locked.  When the rightful owner finds the computer where he left it, he can then unlock it, but if the thief has it the valuable data is unavailable to him.

 

I see no problem with using passwords, as you suggest, but isn't more the merrier the rule here?  That is, extra safeguards increase our protection against data loss.

 

Cheers,

 

drshlomo..

Hi drshlomo,

 

Sorry, I had not thought of reporting the device lost when you knew you had not lost it... but I can see your point about belt and braces.  

 

If you really want belt and braces cover then what you could do, even now, is go to another device and use Norton Anti-Theft website to report it lost (or I think they have now changed the wording to - lock device) when you know you are leaving the device. 

 

Good luck and may you not loose any of your devices.  ;-)

Hi Everyone:smileyhappy:

 

Missed this thread and just had a chance to sit down and catch up with the new posts.

From what i see i think it is very interesting that we are heading down the same path

 with with our ideas for NAT and extra  computer protection, and they do say that smart

 minds think alike.:smileywink:

 

My idea is for a login based system for NAT enabled computers (Desktops,

 Laptops and Netbooks) which would use a similar security login page  like that

 that windows uses when turning on the computer or waking the computer if set

 for password input on return.

 

Here is my post from the Product Suggestions Forum from a few days ago  for more info-:smileyhappy:

 

http://community.norton.com/t5/Product-Suggestions/Norton-Anti-Theft-Suggestion-for-Computers/m-p/592688#M2220

 

And i noticed that a password  is a suggestion Andmike made in this thread as well

so i thinik we are all on the same track to possibly improving Norton Anti-Theft  for

computer use in the future if Symantec agrees that the ideas are of use to the

 developers in the Norton Team.

 

The login page to me seems like the best personal security method because it will

always be active prompting for passwords as long as the settings require that on

startup, and waking from sleep mode and hybernation.

 

And my favourite  thing about the suggestions i made is if the computer is on the internet

and  locked down for incorrect password it would start tracking the device and perhaps

taking  some happy snaps of the person trying to use  the computer and sending out

a notification SMS to a preset mobile number.

 

And  Andmikes idea of just remote locking the computer too is a very good  way of

 securing the computer when you are not there possibly for long periods of time.:smileywink:

 

And the last thing i would note is that the criminals normally are not the smartest

type of person. So if there were a prompt when the login screen shows to say

something like-

 

 if you have forgotten your password click here when you have a Internet Connection

 and we will send you a new one .:smileyvery-happy:

 

Now that has to work 9 times out of 10, and of course the button would do nothing

except once again take a happy snap or 2 and report your device as stolen and maybe

 lock the computer  in a stealth mode without changing the screens image to make the

theif think the new password is still on the way.

But still giving the owner the opportunity to unlock the computer by entering the

password into the correct location.

 

Might work who knows.

 

And on a final note that  there is just one real issue , and that is i have to get my hands on

 NAT and give it a try myself. Feels a little strange coming up with all these ideas even before

i have the product to play with.:smileysurprised:

 

Just going to have to wait.:smileysad:

 

Cheers.:)    :)    :)    :)

smithy Hi,  :smileyhappy:

 

I think you're idea of sending an SMS message or a pre-recorded message to a designated 'phone, when the Anti-Theft software detects that the the computer has received a "Lock Device" command and has Internet access, would be a great feature and the owner would be aware that a thief was attempting to access it.  The quicker this information is available the more likely the recovery of the machine.

 

Also, this would nicely tie in with my idea of marking a computer as "Locked" when the intention is to leave it for a period of time, unattended.

 

Cheers,

 

drshlomo.