I am trying to whitelist an executable for software I have purchased. I think Norton may be blocking it. I have seen advice that suggests I visit the 'scans and risks' tab. But I can't find it in my Norton 360 dashboard.
I am trying to whitelist an executable for software I have purchased. I think Norton may be blocking it. I have seen advice that suggests I visit the 'scans and risks' tab. But I can't find it in my Norton 360 dashboard.
Report a suspected incorrect detection to Norton
https://support.norton.com/sp/en/us/home/current/solutions/v126152382
Submit a file to Norton
https://support.norton.com/sp/en/us/home/current/solutions/kb20090602171902EN
Respond to incorrect Norton alerts that a file is infected or a program or website is suspicious
https://support.norton.com/sp/en/us/home/current/solutions/kb20100222230832EN
Configure Exclusions/Low Risks settings
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v15457075
Switch between the My Norton window and Classic view
https://support.norton.com/sp/en/us/home/current/solutions/v135516915
Please switch to Norton 360 Classic view -> Settings -> Antivirus -> Scans and Risks
From Norton tray icon -> click Open Norton 360
Open My Norton for My Norton view
Open Norton 360 for Classic view
Note:
Settings from tray icon opens My Norton Settings.
Settings from Classic view opens Norton 360 Settings.