Some files digitally signed by Microsoft no longer 'Norton Trusted'

In this screenshot, audiodg.exe, csrss.ese, dllhost.exe, dwm.exe, and ielowutil.exe, are files that are signed by Microsoft. They have the green colour of a 'Norton Trusted' file, but are classed as 'Good' only.

 

Anyone else seeing this?  (Windows 7 64-bit. NAV 2010 v17.5)

 

 

 

 

 

 

Same here . It has been so for about 3-5 days.

 

It is even more "fun" because Symantec's own file have become just Good , not Norton Trusted

 

 

Capture.PNG

 

Hello

 

I think this happens every time there is a version update to the program. It takes a little time for Community watch or what ever dept that comes under to analyze all the files again. I think with a little more time, the ratings for the various programs should improve unless you have maybe altered some of the standard features.


floplot wrote:

Hello

 

I think this happens every time there is a version update to the program. It takes a little time for Community watch or what ever dept that comes under to analyze all the files again. I think with a little more time, the ratings for the various programs should improve unless you have maybe altered some of the standard features.


It can't be possible . Norton trusted files are 100% trusted files and this is given from Symantec . Microsoft files can't change by themselves . As far as I know they haven't changed . On Friday , it was just explorer.exe and winlogon.exe At first I thought something has happeneded with my computer (e.g. a malware patched the file or...) but them I realised there is nothing wrong with them. It is again some bug

Hello

 

You can find out some more information about Trusted Files in this thread.

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/Question-NIS-2010-Application-Ratings/m-p/162200

I read the threat you gave me a link to.

 

It describes the correct way Insight works . As you can see there has been no change in all these applications of Windows on mine or anyone else's computer .

 

Here is an example with Excel (MS Office 2007 SP2 Home and Studen edition)

 

excel.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I update only my Windows . Excel and all other office applications have not been updated since my Windows 7 was installed in October 2009 . It used to be a Norton Trusted file - now it isn't .

 

Don't you understand - this is an obvious bug !

How can Symantec's own ccsvchst.exe be not a trusted file

It seems to be a monologue from my end regarding this issue. Today I visited a client of mine who uses Norton 360 v3.8 and NIS 2009 and I checked their Norton Insight . All of the trusted files are green and marked correctly as Norton Trusted files (including all Microsoft Windows legitimate files). Chechikng the same with Norton 2010 , Norton Trusted files are just a few - known Windows and Symantec files are still just “Good”

My NIS is also behaving awkwardly. Files used by millions of users are only Good, while some that are used by thousands are Norton Trusted.

 

Insight.JPG

Also, the Norton Insight Network is often ''Offline''. NIS version 17.5.0.127, installed clean from scratch.

Offline, right now.

 

offline.JPG

I see this often.

A few red nametags posting, so I'm going to give this thread a bump.

Back to normal now. It'd be nice to have an explanation of what the cause was.

 

 

 

 


MellonCollie wrote:

Back to normal now. It'd be nice to have an explanation of what the cause was.


 

An issue reporting the status was introduced into the back end a little while ago and corrected around the 11th.

 

Message moved to a topic of its own for better exposure