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Norton Security | Norton Internet Security
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A screen shot lets us see what's on your computer screen when you experience your problem; this may let us see a critical piece of information that you didn't realize was important to share.

 

Instructions for taking one and including it in your post can be found here:

 

http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/td-p/254415

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Open Internet Explorer->Tools->Manage Ad-ons

 

When the window is opened up press the ' PrintScrn/SysRq ' on your keyboard

Goto Paint->Edit->Paste->Save 

and FOLLOW DistEd2 guidelines to add the screenshot to with your post.

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Capture.JPG

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Hi,

  Thanks for the screenshot. Nothing suspicious, and i tried to goto that website and played videos and also went to lot of sections felt no problem in doing so.

22.png

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Try to reinstall the flash player:

 

  1. Go to add/remove (called programs and features in Windows Vista and later) and uninstall the Adobe Flash Player.
  2. Download and run the Flash uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html
  3. Reboot the PC
  4. Install flash from http://get.adobe.com/flashplayer/

Another tip is that when you are experiencing problems try to see if the site is actually up at the time.  Use the website http://www.isup.me/ to check.  You could also try to use the Opera Mini simulator (http://www.opera.com/developer/tools/mini/), which accesses the site using a proxy server owned by Opera.  So any local problems will not affect the test.