Something Went Wrong - Please Try Again Later

Norton 360 for Windows
1

WHY ARE THE SERVERS FOR DOWNLOAD DOWN FIX THEM!!! THEY’VE BEEN DOWN FOR ABOUT A WEEK AND I AM SURFING THE WEB UNPROTECTED!

Please I have been filing issue reports and checking back day after day this is no way to represent a software based sexurity service… not by having issues on your homepage…

2

homepage?
https://us.norton.com/

All components are Operational
https://status.norton.com/

Please share specific Message: ?

for example:
Message: “We cannot connect to the Norton server at this time. Try again later”
https://support.norton.com/sp/en/us/home/current/solutions/v107184512

Message: “Connection Error: Secure VPN has experienced a connection failure. Please try again later.”
https://support.norton.com/sp/en/us/home/current/solutions/v135213476#v138854962

Message: “Sorry, Something went wrong. Please try again.” when signing in to Norton Password Manager
https://support.norton.com/sp/en/us/home/current/solutions/v127393121

Message: “Unexpected Browser error” or “Cannot connect to the Norton server”
https://support.norton.com/sp/en/us/home/current/solutions/v113839121

Message: “Server error: We’re working to resolve an issue that prevents us from completing your request…”
https://support.norton.com/sp/en/us/home/current/solutions/v102692928

Message: “Server error: We’re working to resolve an issue that prevents us from completing your request…(-6)”
https://support.norton.com/sp/en/us/home/current/solutions/v113028823

2 Likes
3

sure the error is (Something went wrong please try again) and i have no recourse.

i only want to download norton and all links are unfunctional

4

Are you referring to Norton 360 24.xx set-up file to install current version on to your computer? I’m in UK, just went into my Norton account, requested a download of set-up file, requested an email confirmation to do so. Email arrived, clicked on link & downloaded required set-up file.

1 Like
5

norton 360 for windows either by email link or on the website direct download neither worked for me for 4 days straight… there isnt an option to contact them directly and i realy need to install norton.

im based in the US

6

Are you by chance using any VPN when you’re trying to download? Just a passing thought. Also if you purchased in another country other than your current geo-location that can cause your issue.

SA

1 Like
7

nope i have this quote " This issue may occur when there is a problem with the Norton server. Click Return Home to access your account, or try accessing your account later."

norton this does not speak highly of your service…

8

im a local farm boy and i don’t ever leave or need to use a vpn.

9

Please try downloading from this link. You can use the product key you should already have to activate then run live updates.

https://norton.com/cspn360

SA

10

actually i need to delete the thread i was using “deluxe” norton and was told that i was using a “legacy” build and thats why it couldnt be downloaded anymore.

ive since upgraded to the latest version. thx

11

Ahhh, thanks for the post back. Are you positive you’d like to close the thread, I can do that for you.

SA

12

Sure, and yes i would like that. thank you.