sonar.am.c!g9 detection in Genie Timeline Pro

Hi, I am new here so I hope I am submitting a request in the correct place!  I have had two recent issues (yesterday) with Norton Security identifying the SONAR.AM.C!g9 issue in my backup software, this has never been seen before and I have been using Genie Timeline Pro for many years.  The detection resulted in the deletion of the software and removal of the backup service, I have contacted Genie9 about the issue and they have advised me to remove the software from the Norton security scans as their software is absolutely safe... which to be honest, I am not too happy to do!  Has anybody had similar or are Norton aware of this issue?

 

Many thanks.  Alan