I notice today that my norton was at risk and when i pushed fix now it failed and gave me an error code so i followed instructions and installed the intelligent updater for my version of windows. Doing so made it run live update and then try to fix 'SONAR Protection' but every time it fails, does anyone have some info on how to fix this problem please? i had a look around the message boards but coud not find anything that was of use :(
I notice today that my norton was at risk and when i pushed fix now it failed and gave me an error code so i followed instructions and installed the intelligent updater for my version of windows. Doing so made it run live update and then try to fix 'SONAR Protection' but every time it fails, does anyone have some info on how to fix this problem please? i had a look around the message boards but coud not find anything that was of use :(
I am having some what the same issue. I have uninstalled and reinstalled twice now. After I run the update and reboot, shortly there after I get the message that my definitions are not up to date. However running the liveupdate yields only more issues as it says everything is current. This is the first time this has ever happened. I also have version 18.6.0.29
Unfortunately, no one has mentioned if the product involved is NIS or NAV.
Also, please make sure your system time and date are correct.
If you wish to invest a little time, you might want to consider a complete uninstall first. By design, the NRT does not remove all files, so please follow the instructions below even if they seem redundant.