SONAR protection

My Norton 360 is at risk, as the SONAR protection isn't working properly, it was alright beforehand but now my Norton is messing up saying I am at risk. I've done a scan but still the SONAR protection says it's a risk.

 

 

too late I redid my windows, needed a refresh anyway. Thank you for the help.AS

Google Translate:

If I were you, I would consider formatting as a last resort. first i would try to repair windows u with dism then i would repair norton utulities with regedit etc. I would try something. but if you don't like messing around and you don't have a routine to lose by resetting, of course resetting is the cleanest way.frown

yes I have tried that, I just running out of ideas before I redo my laptop.

Google Translate:

Have you tried with this tool?

https://norton.com/nrnr

remove and reinstall did not work.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881