Spam emails sent from my PC

Hi  I have a PC that has Norton a v (Installed 1year and fully updated)  Win XP OS (latest SP and updates).

Yesterday I noted outlook reporting 75 undeliverable emails (spam)  no reports from Norton . Ran full scan in safe mode no reports. Downloaded malwarebytes 3 trogens In registry (removed) but still sending spam please help.

Please start by changing your e-mail password. Spamming will probably stop.

What scans did you allready try?

Hi  I have a PC that has Norton a v (Installed 1year and fully updated)  Win XP OS (latest SP and updates).

Yesterday I noted outlook reporting 75 undeliverable emails (spam)  no reports from Norton . Ran full scan in safe mode no reports. Downloaded malwarebytes 3 trogens In registry (removed) but still sending spam please help.


Stu wrote:

Please start by changing your e-mail password. Spamming will probably stop.

What scans did you allready try?



Hi I have scanned with Norton in safe mode and malware byte no results

 

Welcome horse,

One other precaution I'd recommend. Change the security question answers for the account as well. If you remember all of the answers you provided there may be one or more that have changed. These changes were made to allow the 'other guys' to return and regain access. They don't play fair so don't help them.

Hope this helps.

Thanks to all the hijacker was in Russia and I have stopped the *.* from causing me a problem.

hi horse,

                ive been having similar problems.What was your solution and how did you find out the spammer was from Russia?