Speak to real person regarding refund

Norton 360 for Windows
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I have been trying for 2 days to get a refund.
My subscription expires Nov 23, 2024, my credit card was charged $119 on October 15th for renewal. I turned off auto renew! I cancelled the subscription Oct 21, 2014. I dont want another year of Norton 360, I just want my money back

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Norton support via Social Support | Chat | Phone [here]

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Hello @Jeannette_Matak
Please post progress

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Norton makes it nearly impossible for those who have limited computer skills to cancel a subscription once it has been activated.

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