Ss13.exe

I am seeing popups asking for admin permission to allow ss13.exe to run.  Norton 360 quarantined the ss13.exe file and says no action required. The popup about ss13.exe keeps reoccurring.  The file is found in the Windows Temp folder and if I delete it, it regenerates. 

How can we fix this problem permanently?

Windows7Pro  64 bit;  IE 11;  Windows and Norton updates - current

Thanks for your help