Hi
I just decided to switch from one of the competitors to Norton.
I got two licenses for Norton 360 Premium and to my understanding it should be possible (common practice) to stack them up.
I activated first one (12 months plus 3 extra) just fine but I cannot add another one (12 months). I keep getting error 2027.
I tried chatting with support but it seems to be broken at the moment...
All in all, not a great start :)
Does anyone know how to stack licenses (effectively adding another 12 months on top of the current one)? And if it is not possible, what would you recommend I do? Presumably in 15months my other license will expire... so I guess I should try and return it?!?
Regards
Michael