Startup Error Messages

Norton Security | Norton Internet Security
1

When I start  my computer I get a message from Norton saying my firewall and anti virus are not turned on, but when I go check it says they are. Should I be worried about this?

2

Hi Georgie,

 

Welcome to Norton Community!

 

Let us know the version of Norton program you have(find it from Help & Support > About) and also the operating system you use.

 

Yogesh

3

 

 

I have a trial sub. its version 15.0.0.23   its sku # is 12811811 

4

my problem is not solved  i hit that button accidently   sorry

5

When I start  my computer I get a message from Norton saying my firewall and anti virus are not turned on, but when I go check it says they are. Should I be worried about this?

6

@ georgie

If you clicked the green solution button by mistake, please do the following to mark the thread unsolved:

Go to the post, click on "Options" and then on "Unmark as Accepted Solution".

If your problem is not yet solved but you have marked the thread as solved, then less people will read it and you will therefore end up getting less support.

Regards

bjm_

7

Hi georgie

re > but when I go check it says they are..[...]

When u go check. Where are you checking...the User Interface... the System tray Icon....Windows Security Center ?

 

bjm_

8

Hello georgie,

 

Version 15.0.0.23 is the original release version of the 2008 product line.

 

It is important that we know which operating system you are using in order to assist with your issue.

 

Thanks!

9
georgie wrote:

 

 

I have a trial sub. its version 15.0.0.23   its sku # is 12811811 

Best bet would be to uninstall this version of an older NIS and download the current trial version from the Symantec site.  Make sure you check the system requirements of the product first, though, while on the Symantec site.

10

Reinstalling the new 2010 did fix my problem but cut my trial period down from mid december to end of november   but i appreciate the fast responce  thanks guys

11
georgie wrote:
Reinstalling the new 2010 did fix my problem but cut my trial period down from mid december to end of november   but i appreciate the fast responce  thanks guys

Well, that should be sufficient time to decide if you like the product.  :smileywink:

 

Keep your eyes open for sales.  It's that time of year.