I have Norton Family installed on two machines. After the upgrade in November, I had many of the problems that others have had. When the fix came out, I followed those instructions, basically upgrading Norton360, uninstalling Norton Family, reinstalling Norton Family. That did fix the issues on one machine but I continue to have problems with the other laptop.
I can not see any activity or alerts from that machine on the Norton family site. I don't know if the time limits are work or if my child is protected. I tried uninstall Norton Family and reinstalling yesterday with no change.
Chris