Ever since Norton 360 discovered that I have two remote hard drives connected to my PC (Windows 10) with USB plugs, it wants to scan them every hour or two with a USB Drive Scan. I work with a graphics program, and every time Norton decides to start another USB scan it disrupts my work. I need to make it stop doing this!
In the only reference I've found to this problem, the solution was: "Settings/Antivirus/Scans and Risks /Turn off USB drive scan".
When I open the settings window on Norton 360, my choices are: "Product Tour, Launch view, and VPN."
How do I get to the actual settings to turn this function off? Can anybody help me?
Thanks
I followed your instructions, and found the switch to turn off USB scans. Thank you! Thank you so much! This has been annoying me for weeks!
Please click Open Norton 360 for Classic window -> Settings
Open My Norton for My Norton window
Open Norton 360 for Classic window
The latest version of your Norton product opens the My Norton window up on launch. The My Norton window acts as a dashboard where you can view and manage your device security features and other entitlements. However, you can configure Norton to launch the Classic view when you start your Norton product. For more information, read My Norton product looks different.
If your subscription includes Norton Secure VPN but you cannot access the feature, your Norton product is in the Classic view. Access to certain features is available only through the My Norton window. In such cases, you may have to switch between the My Norton window and the Classic view.
Switch to the Classic view is not available on Norton 360 for Gamers.
Switch between My Norton and Classic windows
Start Norton.
<p>If you see the Norton classic window, click My Norton.</p> </li> <li> <p>In the My Norton window, click the settings icon.</p> </li> <li> <p>Under Launch View, do one of the following:</p> <ul> <li> <p>To view My Norton window during launch, select My Norton.</p> </li> <li> <p>To view classic<strong> </strong>window during launch, select Classic.</p> </li> </ul> </li>
Switch between My Norton and Classic windows from the Windows notification area
In the notification area on the taskbar, right-click the Norton icon, and do one of the following:
<ul> <li> <p>To view <strong>My Norton</strong> window during launch, select <strong>Open My Norton</strong>.</p> </li> <li> <p>To view the <strong>Classic </strong>window during launch, select <strong>Open Norton 360</strong>.</p> </li> </ul> </li>
https://support.norton.com/sp/en/us/home/current/solutions/v135516915#:~:
Please click Open Norton 360 for Classic window -> Settings -> Antivirus -> USB Drive Scan -> On/Off/Ask Me -> Apply
Your Norton product has detected a USB drive connected to your computer. We recommend that you scan the USB drive for threats before you access it.
By default, your Norton product alerts you each time it detects a USB drive connected to your computer. If you do not want your Norton product to prompt you for action, you can change the settings.
Configure USB Drive Scan settings
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https://support.norton.com/sp/en/us/norton-360/current/solutions/v138706337