Storage Space consumed at 1.48GB on Tablet

I am running Norton Security 2.1.0.285 on my Toshiba AT100 Tablet (came pre-installed) which I have been using happily for over a year. I have noticed that the Storage consumed by Norton Security is up to 1.48GB, which is significantly larger than the next biggest application which is only 285MB. This seems a bit excessive and I was wondering if I can clear the Data (or manually remove log files) to shrink this size down.

 

As per the Application Information the Storage figures are :

Total                              1.48GB

Application                     2.20MB

Data                               1.47GB

External Storage            0.00B

Cache                            0.00B

Hi PhilTSM - Welcome to The Norton Community.:smileywink:

 

They are very unusual figures that you have.:smileysurprised:

 

There would be no way to clear this amount of data without returning the Norton

app back to default by using the clear data option in the app settings.

 

Is it Norton Mobile Security (NMS) or Norton Tablet Security (NTS) that came

pre-installed on your Android tablet.?

 

I ask this because NMS from Google Play  has replaced NTS on tablets as NMS

is fully compatible with smartphones and tablets now.

 

And from your post i see it is a very old version number.

 

Have you tried to run a LiveUpdate manually ? as users with NTS and NMS should

have been updated to NMS from Google Play if they still had an active license.

 

If the LiveUpdate does not work to update to NMS from Google Play then i would

recommend uninstalling the Norton product you have and installing the latest

Symantec Norton product being NMS Lite  from the Google Play Store.

 

Sometimes pre-installed apps cannot be uninstalled, but if it can then that will allow

you to download and install NMS Lite for free from Google Play.

 

NOTE - To get back the full version of the Android Norton Security product for your

tablet you will have to purchase the Upgrade, which should be $29.99 for a one year

subscription thru Google Play. But check the Norton Online Store for your country or

region as there might be a sale on the NMS product. :)

 

Click on the link below for the US Norton Online Store and click on the words United

States at the top right  to change to your country or region.

 

http://us.norton.com/products/

 

I hope that info helps and if you need me to clarify anything do not hesitate in returning

to the forums as we are always glad to help where possible.

 

Cheers. :smileywink: