I receive daily warnings that my subscription is about to expire. I've updated my billing information more than a dozen times. My subscription was due to renew on Feb 17. This is the warning:
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Norton· I 360 My Account
Immediate Action Required Update Account
We're unable to process your payment. Update your account now to stay protected.
Now my subscription is due to renew in April but the warnings continue. This is the current subscription status from my account:
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Norton™ 360 Deluxe Cancel Subscription Renewal
4 OF 5 LICENSE(S) USED: Protection renews on 4/21/2022
Manage Licenses | Download
I have used PayPal for this billing since it was first available from Norton. Every time I update the billing information I get an email from Norton saying the updates have been made. And the warnings continue. I've contacted support twice via 'chat' and was told my subscription is active and renews in April. And the warnings continue.
I really do not know the correct status of my subscription or what will happen on April 21.
Has anyone seen & (and?) resolved this kind of problem?
Thank you for any help.