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Issue abstract: Downgrade Lifelock
Detailed description: Subscribed to LifeLock Ultimate, no longer require its offerings, wishing to downgrade to a more appropriate version for myself
Product & version number: LifeLock Ultimate
OS details: OS 17
What is the error message you are seeing?
No error message just lack of support for downgrading versions. I would actually like to enquire whether it is possible to do so, or to cancel the current subscription and sign up once again.
You will need to contact Norton Support to ask them to change your subscription. Contact Norton™Support - Norton Phone Number, and Chat Support . On the Support page click on My topic is not listed above. Then when you can enter information into the chat session enter “Agent please” to get connected to a real human.
Norton Community is primarily user-to-user “working” product help.
Norton Community does not have access to your Norton account, subscription nor payment profile.
