Care to share your geo-location/country? Maybe, I can post Norton support phone number…your location.
Please review: Contact Norton Support [here] &or [here]
Note: Norton support access/presentation may vary.
The idea is to get past Norton presets & bots.
Note: type “agent” three times to reach = human agent
Chat dialog offers attach screenshot.
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~ fwiw ~
Suspension of Norton services due to high VPN usage here