Support, speaking to a live agent

sheila_in_colorado · 29 March 2026 14:15

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Issue abstract:

Detailed description:

How can I chat with a live agent. I’ve been on the Norton sight for at least 30 minutes and cannot find it.

bjm · 29 March 2026 14:18

Hello @sheila_in_colorado
Norton Support Help Center → Contact us (bottom of page)
Contact Norton Support → Let’s get started.

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Contact Norton Support - Chat | Phone Support (related notes here)

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Please step thru Norton Support here to reach Norton Chat agent.

Verify registered email address with one-time passcode sent to your email account.
AI agent “How can I help you today?”
Type your message
AI agent offers preset solutions.
AI agent “Do you need assistance with anything else?”
Type your message
AI agent “How may I be of assistance to you today?”
Type your message
AI agent “In a few words, could you let me know how I can help you today?”

type “agent” three times to reach a human agent

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Explore other contact methods →

View phone number → Select your country:

AI agent requests verification code:
AI agent authenticates you.
AI agent “How may I help you today?”.
AI agent offers preset solutions.

speak “agent” three times to reach a human agent

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Contact Norton Support - Chat | Phone (related notes here)

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