Symantec LiveUpdate and Windows Vista

I know this is primarily a Norton Antivirus forum but I witnessed it being heavily associated with Symantec Antivirus as well and the same company makes both.

 

However I don't have "Norton" so to speak and my antivirus is Symantec Antivirus. I was forwarded here from a person on a Windows Vista community board when I spoke my issue.

 

My issue is that LiveUpdate keeps failing me, no matter what I do. I uninstalled then reinstalled both LiveUpdate and Symantec Anti-virus, and the problem stayed.

 

What should I do? Thanks.

Hi

 

There does seem to be a problem with the live updates in the consumer end of things too. I just answered another thread who has been unable to connect to the live update server since Thurs. There does seem to be a problem also with antivirus definitions coming out as often as they had been. This all started on Jan 1st. Has there been a change of policy as to the freqency of antivirus updates since the beginning of the year? It's not just me because I have been watching the Symantec website also and that shows the sporadic dispursements of the antivirus definitions for all Norton products and different years also.

I know this is primarily a Norton Antivirus forum but I witnessed it being heavily associated with Symantec Antivirus as well and the same company makes both.

 

However I don't have "Norton" so to speak and my antivirus is Symantec Antivirus. I was forwarded here from a person on a Windows Vista community board when I spoke my issue.

 

My issue is that LiveUpdate keeps failing me, no matter what I do. I uninstalled then reinstalled both LiveUpdate and Symantec Anti-virus, and the problem stayed.

 

What should I do? Thanks.

Try this:

 

http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95

Hi

 

I know about the Intelligent Updater, but that shouldn't be necessary to use on a daily basis. That also has been behind schedule at times too since there were some days when no definitions came out at all any where on the Symantec site.

What, so, that link he gave to the updater is useless?

 

Also I quoted this from that link he gave:

 

"As new threats emerge, Symantec immediately builds new protection updates and makes them available for download on a subscription basis"

 

Yet, I was able to download one of those (I only tried to download one of them and it worked)? Do I have a subscription or something? I just joined this forum yesterday, and don't remember making any subscription.

 

Also it says it can update clients and not servers...how do I know which one I am? I am a home user if that helps at all.

Message Edited by Meteora on 01-10-2010 07:24 PM

Symantec Antivirus also requires a subscription to keep it current.  It is normally used by business clients to protect numbers of machines and/or servers. Often business laptops will have Symantec Antivirus.

 

It is not commonly used by a home user. You would be considered a client, not a server.  How did you come to have SAV on your machine?

Hello Meteora,

 

With a valid subscription to a supported Symantec Corporate product or Norton consumer product, you can use the Intelligent Updater listed at the link provided.

 

Directly under the download file you will find the supported products:

 

Supports the following versions of Symantec antivirus software:

Norton AntiVirus 2010 for Windows XP/Vista/7
Norton Internet Security 2010 for Windows XP/Vista/7
Norton AntiVirus 2009 for Windows XP Home/XP Pro/Vista
Norton Internet Security 2009 for Windows XP Home/XP Pro/Vista
Norton AntiVirus 2008 for Windows XP Home/XP Pro/Vista
Norton Internet Security 2008 for Windows XP Home/XP Pro/Vista
Norton 360 version 3.0 for Windows XP/Vista
Norton 360 version 2.0 for Windows XP/Vista
Symantec Endpoint Protection 11.0
Symantec Endpoint Protection Small Business Edition 12.0

 

I hope that helps.

 

[edit: formatted list]

Message Edited by Phil_D on 01-11-2010 01:06 AM

lol it worked...I used the one with "i64" somewhere in there since I have 64-bit Vista.

 

Also what's with what one of the guys above said about the ones in that link not being fully up-to-date?

 

By the way to someone else, I got Symantec from my brother who attends a University. Kind of rare, but true story.


Meteora wrote:

Also what's with what one of the guys above said about the ones in that link not being fully up-to-date?

 

 


 

They are, but definitions have not been relesead as often as usual since New Years or thereabouts. This isn't an error in anyone's installation, but how they have been released to everyone.