Brian_K wrote:
LUKY wroteI have a DVD-RW dirve inside my notebook. I just don't want to burn a CD. You know, to take a CD is not so convenient as to take a USB device when you go out.
LUKY,
Your choice. A CD that works or a USB flash drive that doesn't.
I can install Ubuntu Linux into a usb device and runs correctly. Why can't I use a usb device to boot my computer and restore my system?
I give up.
Be sure and let us know when you have tried burning and booting from a CD as it was designed to do.
Until then, there really is nothing more to say. I'm sorry. If you are not willing to try this then we can't do anything.
If it works from CD and not from USB flash drive, then you have the choice of submitting a wish list to Symantec to offer support for that in the future. I'm OK with that and not a bad idea but the reality is that RIGHT NOW it was NOT designed to work that way.
So for now, you need to either work w/in the design or I don't know....
Allen
Brian_K wrote:
I give up.
I'll give up as well if I can make sure that it's the USB's problem, not the downloaded .ISO file.
Thank you very much! I just want to find where the problem is.
LUKY,
Just make a CD and get it working. After you have settled down we'll tell you how to make a USB Flash drive.
AllenM wrote:Be sure and let us know when you have tried burning and booting from a CD as it was designed to do.
Until then, there really is nothing more to say. I'm sorry. If you are not willing to try this then we can't do anything.
If it works from CD and not from USB flash drive, then you have the choice of submitting a wish list to Symantec to offer support for that in the future. I'm OK with that and not a bad idea but the reality is that RIGHT NOW it was NOT designed to work that way.
So for now, you need to either work w/in the design or I don't know....
Allen
I'm going to burn it right now. If it still doesn't work, I'll call the custom service again.
PS: I've talked with the custom service. They don't know the problem as well, what they said is the same as you. Just burn a CD.
I burned the ISO file to a CD, but the same thing happend. My computer loops and I have to cut power to restart.
I suspicious the biggest file in the ISO image , BOOT.WIM, have something wrong.
Tell me the MD5Sum of the ISO image and I can find where the problem is.
Thank you very much!
if you don't have a checksum utility, you can download it from Microsoft. http://support.microsoft.com/kb/841290
I feel puzzled why all of you think it's the problem of my USB device. I can run Windows XP in a USB flash disk and know how to make the USB device bootable. USB device can do almost everything that CD can.
LUKY,
Could you try the CD in a few other computers. It could be a bad .iso but at times certain computers don't boot from the Ghost CD. What do you see when you try to boot from the CD? Do you see "Press Any Key...."?
My notebook can't boot from the CD and USB . My table PC can't boot from the CD and USB as well.
I change the priority of my CD-ROM as my first boot device.
It doesn't need to press any key boot from CD.
If it really need to press, I can see it. Even if I don't press, it will boot from hard disk, the secondary bootalbe device.
Could you tell me your ISO file's md5sum? .ISO file not the zipfile. Thank you!
PS: If you don't have a ulitity to check md5sum, you can download from Microsoft.
http://support.microsoft.com/kb/841290
Brian_K wrote:LUKY,
Could you try the CD in a few other computers. It could be a bad .iso but at times certain computers don't boot from the Ghost CD. What do you see when you try to boot from the CD? Do you see "Press Any Key...."?
I don’t have an .iso
Hi Luky,
Allow me to explain something. The reason we were pushing back when you were trying to use the USB device to boot from, is because that is not supported and is not the way it was designed to work. We simply had to see that you had the same problem from the CD in order to prove there really is a problem. I'm sure you can appreciate that. First we always have to verify that we are working within the design and then we can always experiment a bit and see if something like this will work.
Now that you have burned a CD and have the same problem, I'm happy to go to the next step.
As I mentioned I have been a software engineer for 20+ years and I have honestly never seen a single time when a file is transferred with the exact correct number of bytes and still not be a good file. Is it possible to happen? Sure, anything is possible but the odds say that you would typically have a different file size.
Now having said that, perhaps this time might be the first. I went ahead and got an MD5 utility and I do indeed see a different checksum on my ISO file. I get the following checksum for the ISO:
BD2CE39A088EFE5F1AAC84D113EC7E84
Now that we are down this path, please give me the checksum for your downloaded ZIP file. Mine has:
65CC3412B241297C99B949F7F0F8954F
This is the file we would need to check to determine if the download actually caused a difference or the unzip utility you are using.
By the way, your checksum for the installer matches mine. Understand also that the installer has a checksum embedded and can be validated on its own. Apparently they don't include such checksum for the ZIP file.
Allen
I downloaded the .zip file, extract the .iso file from it, then deleted the .zip file. So I don't have the .zip file now.
I surf on the internet via a wireless way so the internet connection is quite slow and always has something wrong as I mentioned before.
I only have 2G brandwidth per month to download and upload. If exceed the brandwith, I should pay the ISP quite a lot of money.
This month I have used 1.8G now. So I don't want to download the file again.
I'll pay a visit to one of my friend who lives 30 miles away and use his computer that internet brandwidth is unlimitted to download the .zip file again. Then I can tell which file was wrong.
To download via a slow internet connection, your task may stop at certain percentage if you use IE. So I must use a download tool, which could download files completely even if the internet connection is broken. The download tool can pick up it where it left off. And the side effect is sometimes it download the wrong files for you. Some download tools don't have the capacity to check whether the file you downloaded is the right one.
Thank you very much for you help.
LUKY wrote:I'll pay a visit to one of my friend who lives 30 miles away and use his computer that internet brandwidth is unlimitted to download the .zip file again. Then I can tell which file was wrong.
Good idea. I asked a friend who does have the .iso to burn it to a USB flash drive using UltraISO with the zip choice. She said the flash drive wouldn't boot.
Hi Luky,
I understand the problem you face with your download. I do know for sure that your tool did not just download the wrong file, your listing from the startup CD you pasted in an earlier post conclusively shows that. In fact all the contents on the startup CD looks normal.
There are three possibilities: 1) Somehow your download utility did mess something up. 2) The ZIP file downloaded OK and your unzip utility did something wrong. No way to know for sure since you no longer have the ZIP file. 3) Despite the difference in checksum your ISO image was intact and for some reason it does not work on your computer(s).
We have yet to see which of these possibilities is the correct one.
Please double check one thing. By default when you delete a file it stores it in the Trash can but it is not yet permanently gone, so check your trash can (usually on the Windows desktop) and see if the ZIP file is still there by chance.
Side note: I realize it is none of my business really but just a suggestion that you might want to check around for a better ISP. Just my opinion but they sound like they are not at all competitive.
I will do my best to help you in getting this to work.
Allen
Hi Brian,
Interesting, so this would indicate that the USB option will probably not work for Luky either, even when we do get the startup CD to work.
Allen
Allen,
I have been holding onto this until LUKY got his CD working. But now is a good time. It does work.
http://krisrowland.wordpress.com/2008/09/26/boot-norton-ghost-14-srd-from-a-usb-stick/
Hi Brian,
Good deal! I will certainly file this away to help others who want to do the same thing. May not work 'out of the box' so to speak but obviously someone found a way to make it work.
There are a lot of things we do that the vendor may not have designed something for but many times there is a way to solve something like this. The important thing as always is getting something to work within the design and then once that is working, we can experiment and many times find a way to do something different.
Allen
Allen:
I used my friend's computer to download the file again. The .ISO file's MD5Checksum is the same as yours.
I found there's only one file's difference between the new ISO image and the old broken one I downloaded before, BOOT.WIM, the biggest file in the ISO image. So it is the real problem. Because I deleted the .zip file, I don't know where the problem comes.
Thanks for your help!
LUKY
Brian_K:
To boot from a USB flash disk is not so difficult. Now I can boot from my USB device easily.
Just do as followings, you can make it!
1. Download UltraISO, its official site is http://www.ezbsystems.com/
2. Install the software and start it.
3. Choose 'File'->'Open' from the main menu, a dialogue will appear, select the .ISO file you want to burn to a USB device. Then Click 'Open'.
4. Insert your USB flash disk.
5. Chose from main menu 'Bootable'->'Write Disk Image', a dialogue will appear, set 'Write method' as 'USB-HDD' or 'USB-ZIP', I used 'USB-ZIP' ,and click on 'Write' button.
6. UltraISO will ask: "WARNING! ALL DATA ON DRIVE %s WILL BE LOST!
Are you sure you REALY want to continue?"
Click on 'Yes' to continue
7.A bootable USB flash drive will be ready when finished
LUKY
LUKY,
Thanks. I don't know why it didn't work for my friend. She used the same method. USB-Zip.