I downloaded the ISO file, but it didn't work on my computer.
My internet connection is very slow, and always stopped at 40%~50% while downloading. Maybe the file I downloaded was broken.
I really want to know whether I download the right file.
Would you mind show me the
Symantec Recovery Disk .ISO File for Ghost 14.0 's md5sum or SHA1?
Thank you very much!
Hi Luky,
Did you purchase Ghost online? If so, it would have sent you a download link for both the Ghost installer and an ISO file. I believe when you start downloading the file from Symantec server, it shows you the size of the file. Once downloaded you should just be able to compare the sizes and make sure they match.
The ISO image you download is also Zipped up to make the image smaller. So first thing is you need to use WinZip or some other program to unzip the file. This will unpack the actual ISO file which is then used to burn your startup CD.
Assuming you get this far, how are you attempting to write the ISO to CD? You can't just write the file, you have to use a software utility that understands ISO to burn the CD. One such as Nero Burning ROM and there are many others.
Allen
Did the download ever continue past 50%? If not then you can't use the image because it won't be complete. The zip file containing the ISO is about double the size of the Ghost installer file but the Ghost installer is still itself around 90Meg. If you are able to download that successfully you should be able to download the zipped ISO file.
The installer file is 93,611,200 byte. And its MD5SUM is c984a8f018e6f58f718c51e6d150015a
The ISO file is 196,632,576 byte in size. And its MD5SUM is c32f6212e030cd3d945c39bc21e92b68.
I burn the ISO file into a USB-zip.
Is there anything wrong? How about your downloadI files?
Thank you!
PS: Would you mind show me both the files' MD5sum or SHA1? You know, MSDN always tell you files' SHA1 before your download and make sure what you downloaded is the right one? Why not Symantec?
Those are slightly different than mine were but they may have made changes which resulted in a slightly different size since I downloaded.
You should be OK as long as this matches what was on the Symantec web site.
So first you need to unzip the file which will create the ISO image with a .iso suffix. Then you need a utility such as Nero Burning ROM or any other utility which handles ISO files and burn it to a CD-R. You should then be able to boot from this CD.
Do you have both a utility to unzip the file and an ISO utility?
Allen
I unzip the file use winrar and burn it use ultraiso.
Is there anything wrong?
Would you mind tell me the files' MD5Sum of your download? I really wanna know where is the problem?
PS: You can download WinMD5Sum to calculate the file you download, from http://www.nullriver.com/downloads/Install-winMd5Sum.exe
Take it easy the exe file is safe and not a virus. I swear. After you downloaded, just run it. Then you right click your file, send to winMd5Sum. You'll get the MD5Sum.
Thanks!
Hi Luky,
As I mentioned I downloaded mine a long time ago (June last year) and the size is not the same as yours. Therefore the MD5 checksum will not be the same.
I am a software engineer and I do understand why you like to get checksums and match it up to confirm the file you downloaded is legitimate but if Symantec does not provide it when you get ready to download the file there is nothing you can do. I've bought lots of software online over the years and there has never been a problem and you also put a certain amount of faith in your AntiVirus software, etc.
If the size matches up, then you should be fine.
If you are still concerned, then the only other option I can see is to have purchased the CD version in a store or had it mailed to you from Symantec web site.
BTW, no offense but I am careful as well and I don't ever download an executable file which does not come from a trusted friend or associate and one which I have checked out myself..
Allen
Hi Luky,
You mentioned in your first post that the ISO file does not work. What exactly does this mean? I take it that your ultraiso program successfully completed burning the CD?
Now what happens when you try to boot your computer from the CD? Does the CD drive light come on? If the CD drive light does not come on even briefly when you try to boot up, then your BIOS options may not be set up to allow booting from alternate drives. If it does light up, what happens then?
If you give me a little more information, I feel confident we can figure out why it does not work for you.
Allen
As I mentioned I downloaded mine a long time ago (June last year) and the size is not the same as yours. Therefore the MD5 checksum will not be the same.
The files' modified data is 2008-01-20 in the ISO image. I think it's possible we download the same ISO.
I've bought lots of software online over the years and there has never been a problem
My internet connection is very slow and sometimes interrupted especially I visit some websites. My computer needs at least 30 seconds to display this webpage. When I download some big files, it takes too much time and sometimes stopped at a certain percentage. So I have to download again and suspicious about the files' integrity even if it's finished.
and you also put a certain amount of faith in your AntiVirus software, etc
Yes, I have much confidence of my antivirus software, because I use at least 3 antivirus software( Kaspersy, Avira and Avast) to make sure my files are safe. Sometimes I upload suspicious file to http://www.virscan.org/, an online virus scan service provider and it has 37 antivirus engine to scan, so the files I used are safe, at least 37 antivirus engine can't find virus. 
AllenM wrote:Hi Luky,
You mentioned in your first post that the ISO file does not work. What exactly does this mean? I take it that your ultraiso program successfully completed burning the CD?
Now what happens when you try to boot your computer from the CD? Does the CD drive light come on? If the CD drive light does not come on even briefly when you try to boot up, then your BIOS options may not be set up to allow booting from alternate drives. If it does light up, what happens then?
If you give me a little more information, I feel confident we can figure out why it does not work for you.
Allen
Message Edited by AllenM on 09-19-2009 09:16 PM
I burned the ISO file to a bootable USB device and set the first boot device as USB zip. But when I boot from USB zip, the computer always loops and seems to search something. This takes a long time and will last for ever if I don't cut the power.
So I suspicious there must be something wrong with the ISO file I downloaded.
Thanks a lot!
LUKY wrote:
AllenM wrote:Hi Luky,
You mentioned in your first post that the ISO file does not work. What exactly does this mean? I take it that your ultraiso program successfully completed burning the CD?
Now what happens when you try to boot your computer from the CD? Does the CD drive light come on? If the CD drive light does not come on even briefly when you try to boot up, then your BIOS options may not be set up to allow booting from alternate drives. If it does light up, what happens then?
If you give me a little more information, I feel confident we can figure out why it does not work for you.
Allen
Message Edited by AllenM on 09-19-2009 09:16 PM
I burned the ISO file to a bootable USB device and set the first boot device as USB zip. But when I boot from USB zip, the computer always loops and seems to search something. This takes a long time and will last for ever if I don't cut the power.
So I suspicious there must be something wrong with the ISO file I downloaded.
Thanks a lot!
You would be better burning this to a CD and booting from it and then it should run correctly.
Hi Luky,
When you downloaded the installer and the ISO image from the Symantec web site, did it give you the size of the image? If so, then if the size on your computer after the download matches that from the Symatec web site then you should be fine.
Unfortunately, the size of the image you indicated is LARGER (not smaller) than the image I downloaded last June. I'm not sure why it is larger, I suspect Symantec changed something to make it so.
The problem is that from what you are describing with your Internet connection, if there really was a problem your image should be smaller and not larger than mine if it was not completely downloaded.
So there really is no way I can compare what you have to what I have - unfortunately it does not tell us anything in this case.
Since you just recently downloaded this from Symantec web site I think you can access the file again to try download again. (I can't because I purchased mine too long ago and I have it on my computer but cannot access it online to re-download). Check carefully to see what size they report on their web site and compare to your downloaded image.
If they are not giving you the size of the image from the web site, then you probably need to call them to get this information.
What I can say is that the size of the image you reported seems realistic. It is about the size I would expect for these images.
What do you see when you try to boot from the CD? Also, did you install Ghost 14 from the installer? Did it install OK?
Allen
Your last message popped up when I was finishing mine.
As mdturner mentioned, the bootable disk was intended to run from CD. Do you have a CD burner that you can burn this ISO image to? I don't think it is going to work any other way.
Luky, what is the size of your ZIP file before you unzip the ISO image? Mine is 171,664K. This should be the size of the zip file and after I unzip mine it is 192,024K for the ISO image.
Allen
196,632,576 bytes, isn't it?
how about the md5sum? or sha1 is ok.
All my big files I have check their md5sum or sha1, I really don't want to download them agagin because I have to pay a lot of money to the ISP( I pay for the internet connection severvice by the bytes I download and upload).
Thanks again!
Your file sizes are correct. Sorry, I did not look at mine correctly and was reporting the adjusted size instead of the true size.
Again, you really need to burn this to CD. It was never intended to run from a USB zip drive and unlikely that it will work.
Do you have a CD burner?
Allen
LUKY,
It's only going to cost you 20 cents. Burn the .iso to a CD with ImgBurn. Boot from the CD. If it boots, it is OK.
AllenM wrote:Your file sizes are correct. Sorry, I did not look at mine correctly and was reporting the adjusted size instead of the true size.
Again, you really need to burn this to CD. It was never intended to run from a USB zip drive and unlikely that it will work.
Do you have a CD burner?
Allen
Message Edited by AllenM on 09-20-2009 01:14 AM
You know the same size doesn't mean the same file. MD5Sum can tell us whether the files are the same one.
I appreciate your help and want you to tell me the md5sum or sha1 even if you did not look at yours correctly. At least we download the same file. The difference is your file can boot your computer and mine can't.
I have a DVD-RW dirve inside my notebook. I just don't want to burn a CD. You know, to take a CD is not so convenient as to take a USB device when you go out.
LUKY wroteI have a DVD-RW dirve inside my notebook. I just don't want to burn a CD. You know, to take a CD is not so convenient as to take a USB device when you go out.
LUKY,
Your choice. A CD that works or a USB flash drive that doesn't.
Hi Luky,
I don't have a utility installed to check the MD5 checksum and I really don't see the point. I have been a software engineer for over 20 years and not once have I seen a file be downloaded in which the size is 100% correct and still not be a good file. No matter how slow your internet connection is, there are failsafes to ensure that does not happen. Having a different size is a whole different issue because that can be caused by an interrupted download or whatever. But once you have the full image and the size matches up, there is not a problem.
I'm sure you downloaded the Ghost installer. Did this install OK? Seriously, what do you think the chances are that the Ghost installer works and not the downloaded ISO image.
mdturner, Brian and I have all 3 advised you that the bootable image was not designed for anything other than booting from a CD.
Regardless of anything else, if you have a CD burner it is in your best interest to burn the CD with this ISO. Look at it as a test. If this works and it does NOT work from your USB drive, then you have simply confirmed what we have said; that it was not designed to work this way.
What harm is there in trying? If you burn this to a CD and it still does not work, then we can look further, otherwise there is really not much we can do.
Allen
