Internet Security 2011, completely updated.
Win 7 , completely updated
Any time I click on anything in the network security map I get the error and Norton closes, The only way to get it back is to restart the computer.
I have removed and reinstalled Norton using the removal tool that did not work correctly. I had to remove pieces manually. I have been in contact with support, they do not understand English.
The following is from the Windows reporting:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ccSvcHst.exe
Application Version: 10.1.0.37
Application Timestamp: 4cec5876
Fault Module Name: SYMHTML.DLL
Fault Module Version: 5.5.0.45
Fault Module Timestamp: 4cc69fbe
Exception Code: c0000005
Exception Offset: 00006783
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Also see support incident
How dio I fix this, The last time I was in the security map all was well
[edit: removed support case number per the Participation Guidelines and Terms of Service.]