Norton is driving me crazy with the "system restart needed" error. I have the problem on and off for the past several months. I have uninstalled and reinstalled many times. my W10 system gives me a driver error which requires a restart and when the system restarts the Norton system does not work. if I try to open Norton it churns for a while and then puts up an error fix box which ultimately says it fixes the error. it tells me live update is up to date but when I run it it installs two updates.
Also when this happens the vault opening button changes to "access Vault". When it is working properly the opening button says "vault is closed". This has been consistent throughout several dozen episodes of the issue.
I do not understand why Norton has not fixed this issue. I really like the Norton identity safe system but, at this point, I am ready to move on to something that works.