System Works 12.0

I am running Vista 32 bit and I wanted to try the newest version of System Works before purchasing it.

 

I downloaded the trial version and when I tried to install it, I recieved the following error message:

 

The file system directory containing the user's link objects that may exist in the My Network Places virtual folder is invalid. A typical path is C:\Documnets and Settings\username\NetHood.
Please correct this before installation.

 

Symantec Tech Support said it was an issue with Windows Vista and Microsoft said it was a problem with System Works.

 

Microsoft said:

 

"Variables that are recognized only in the user context

 

You can use these variables in the .xml files within sections with context=User and context=UserAndSystem.

CSIDL_NETHOOD cannot be used within the context=System.

Anti-virus apps are extreamly 'low level' applications, and need to install in the contex 'system'. Vista is much different in how it constructs it's virtual folders. The Norton anti-virus you are trying to install is failing in that. There is no 'Compatibility Mode' for such low level operations, and especially for firewalls."

 

Any suggestions?

 

Thanks,

Sides

Message Edited by Sides on 01-03-2009 10:12 PM
Message Edited by Sides on 01-03-2009 10:13 PM