I am running Vista 32 bit and I wanted to try the newest version of System Works before purchasing it.
I downloaded the trial version and when I tried to install it, I recieved the following error message:
The file system directory containing the user's link objects that may exist in the My Network Places virtual folder is invalid. A typical path is C:\Documnets and Settings\username\NetHood.
Please correct this before installation.
Symantec Tech Support said it was an issue with Windows Vista and Microsoft said it was a problem with System Works.
Microsoft said:
"Variables that are recognized only in the user context
You can use these variables in the .xml files within sections with context=User and context=UserAndSystem.
CSIDL_NETHOOD cannot be used within the context=System.
Anti-virus apps are extreamly 'low level' applications, and need to install in the contex 'system'. Vista is much different in how it constructs it's virtual folders. The Norton anti-virus you are trying to install is failing in that. There is no 'Compatibility Mode' for such low level operations, and especially for firewalls."
Any suggestions?
Thanks,
Sides