I have an account need and the website is not helpful. I tried calling 866-425-0365 for assistance and a code was to be sent for verification but never received a 10 digit code and cannot talk to anyone W/o code. Help? I have a case number but does not accept that number.
Were you able to received "identity verification code"?
Were you able to reach Norton Official Support?
Hello @Hrboswell1501
Welcome to Norton Community
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I'll receive 10 digit identity verification code via my Norton account email address.
Did you check your email spam folder?
I'll reach Norton Chat agent sans verification code.
Norton Chat agent may ask for email address and send 6 digit code.
Norton Support via social media [here] does not require verification code.
I've received verification code via email & web page.
