TD Web broker account not working when web supervision is on

Dear Norton Family technical support

My family member who goes on a monitored account wasn't able to use TD web broker even through I never blocked any trading websites and banking websites on my All in Computer. It was still working on my family members laptop which is going on a monitored account.

That was horrible and made my family think that Norton Family blocks everything even through I did not block everything.

Please fix this problem for me?

We use Windows 8.1 November update on all of my computers

 

Thanks