Thank You Mike

Befor I spoke to Mike on Teir 3 telephone help, I was totaly overwhemed by Online Back up. I could not do anything. After about a 30 minute conversation with mike, I am getting it all figued out. Mike was patient and truely wanted to help. Now it is clear to me,

                                                                                                                                    Thanks,

                                                                                                                                                Bill

                                                                                                                                            

As Mike's direct manager I'd like to thank you both for sharing your experience. It's always great to hear such positive feedback.

 

Befor I spoke to Mike on Teir 3 telephone help, I was totaly overwhemed by Online Back up. I could not do anything. After about a 30 minute conversation with mike, I am getting it all figued out. Mike was patient and truely wanted to help. Now it is clear to me,

                                                                                                                                    Thanks,

                                                                                                                                                Bill