After all sorts of problems getting the software to work on various devices I had a spell yesterday where, miraculously, it all worked.
I have installed, uninstalled, restarted and re-installed more times than I am happy with.
However I am now losing patience. Symantec is supposed to be a major player in this market and on paper Online Family is a great product.
That said I HAVE NEVER USED SOFTWARE THAT IS SO UNRELIABLE!!!
Is there really anybody at Norton that understands how important Family Safety is to us parents?
Right now I am in the perfect storm that:
- I cannot log in to the web portal
- Android app keeps crashing
- iOS app is telling me I have the wrong username or password.
Sort this out Norton!