After installing the software, I could not get the time restrictions to work properly. After checking multiple times that I had the settings correct, I find that the time limits are really not enforceable, by design. The creators of this product are concerned about a child losing a homework assignment. Please, read about the people who have been complaining about this for months and have gotten NO answer. REALLY!! Well, I'm not that patient. This is a real world we live in, and there are real problems out there.
I have to admit to being completely stupefied how a problem like this came about. I imagine a group of marketing people who sit around a table and decide that they are going to provide a product to answer a specific need, charge money for it or offer it for the betterment of society or some other reason. Meeting after meeting, discussion after discussion, coders working long hours, graphics, a custom web site, focus groups, research of every kind...
and what gets launched is a product that is rendered completely useless within a matter of minutes by a child with a first-grade education.
Seriously. I thought I was losing my mind at first. I cannot tell you how many times I checked and re-checked the settings. There isn't much that gets me aggrevated, but in this case I am extremely upset. Should I tell you why?? My 13-year-old-son who is not a perfect child with perfect behavior and perfect grades, does not own any type of video games. He has had access to a computer for homework, but it was supervised by me, the single parent. About three months ago, he ran up a large bill purchasing computer games, music, movies, etc, while I was ill. Of course there were consequences, and one of them included no computer access at all until his trust could be regained. He has been working very hard at this. To help him along, to provide him with a safety net, while still allowing him to have some independence, I relied on your product to do what it said it was going to do.
I have had the software for about two weeks. When he first got around the time restrictions, I thought it was how I set it up. Funny, he got around them again. Hmmm. I checked again, but this time gave him a warning about being "sneaky". Next thing I see, he has "snuck" around them again. Except now he is playing a "first-person shooter game"! That's it...no computer time at all for him!! Not only that, but I have been questioning my parenting ability since.
Then the unthinkable. Newtown, CT. Do I really need to say more?????????
How many parents have bought this software since then out of concern for the amount of violence their child is exposed to. I pray to whatever power there is, that there was not one SALE of your product to any SIBLING or CLASSMATE of a child in Newtown.
Whatever brilliant person allowed this to happen should be fired. I think he/she could be replaced with any first or second-grade student from anywhere in the country. SHAME on you for releasing a product that gives parents a false sense of security. I am thoroughly disgusted. I thought politicians had the corner on that market. WHAT you did was deceptive, and by all accounts - - very profitable.
I would like to have a direct response from someone who has a clue as to what is going to be done about this.