This problem occured a few days ago when a new version of Norton Safety Minder was automatically installed. I have two computers. The new one running on Windows 7 did not have any problem. The other older one running on Windows XP SP3 has problem on restart. The Minder icon was missing on the system tray.
I restart the computer again and the icon is still missing. I uninstalled the software and reinstalled. This time the icon appeared on the system tray. However, I have another problem. On checking the time remaining, it was on quite time, i.e. time is running out and I have only just started to use the computer for the day. I extended the time. Since I am using it and not my children I disabled the Minder. After completing my task I enabled the Minder and checked the time remaining. To my surprise the time has run out. This problem did not occur with the old version of the software.
I monitored the problem for the next few days and the problem is persistent. I again uninstalled and reinstalled, and the problem remains.
Help. Thank you.