I have been trying to remove this virus from my computer now for 3 days can someone tell me what I need to do. I downloaded the removal ware an when I scan to see if its been removed it's still there. When I go to get a technician I am # 251 in line waiting. Talked to support on chat, and he ignores me and did not transfer me to tech support. I have been a Norton customer for 5 years and now I'm wondering should I stay. Is there anyone able to help me get this Trojan off my computer?
<<Edit: Removed the Technician's name from the post>>
Message Edited by TomV on 02-02-2009 03:39 AM