Hi!
I keep my security suite updated and run scans religiously. Never an alert. However, when I took the computer into best buy for a hardware upgrade they informed me that the computer had a trojan called:
trojan.gen.x
I immediately went home and updated Norton and ran a full scan. Still, no issues reported. Before I spend the $130 best buy is requesting for the removal, I thought I'd check here to see if this is a valid trojan and if so why doesnt the Security Suite pick it up? Can it be found and removed by Security Suite?
Thank you.
Kev