Trojan.Gen.*

Norton Security | Norton Internet Security
1

Is there a way to completely stop Norton from removing Trojan.Gen.* items and not letting me restore them?

 

This is getting very frusterating. I had to disable Norton just to get a legitimate file installed.

 

This isn't the first time, this has happened on MANY legit files that I know what they are.

 

I am using the latest Norton provided by Comcast.

 

I looked in the "Exclude List" and it lists everything BUT Trojan.Gen

 

Any way to put Trojan.Gen on the list manually?

2

I do not have that option, below is list:

 

I have:

All

Adware

Dialer

Hack Tool

Joke Program

Misleading Application

Parental control

Remote Access

Security Assessment Tool

Security Risk

Spyware

Trackware

3

Ah, I just found it.

 

It's actually listed as "SONAR!Trojan.Gen.1"

 

Thanks for your help!

4

Hi GmDude66,

 

SONAR!Trojan.Gen.1 is different fron Trojan.Gen or Trojan.Gen.2.

 

Regards,

 

Shane.

5

Is there a way to completely stop Norton from removing Trojan.Gen.* items and not letting me restore them?

 

This is getting very frusterating. I had to disable Norton just to get a legitimate file installed.

 

This isn't the first time, this has happened on MANY legit files that I know what they are.

 

I am using the latest Norton provided by Comcast.

 

I looked in the "Exclude List" and it lists everything BUT Trojan.Gen

 

Any way to put Trojan.Gen on the list manually?