Received this message when running quick scan on PC that is wired to internet router. Ran quick scan because computer no longer can connect to internet. Internet connections in home working fine on other computers so suspected a virus.
Ran Trojan.Zeroaccess removal tool recommended via Norton Resolution for virus - did not fix; virus still present after second scan.
Tried to run Norton Power Eraser (NPE) but cannot access internet even in Safe mode
Installed Belkin wireless device to by pass hard wire LAN incase hardware issue; can connect to router wirelessly but still will not connect to internet. Using IE 8 and Safari to connect to internet.
The affected file appears to be C:\windows\system32\Driver\ipsec.sys
Please assist