HP m7350n Media Center
Win XP Media Center v2002 SP3
Pentium (R) D CPU 2.80 GHz 2.0 GB RAM
Norton 360
8-1-2012 Norton Full System Scam
Unresolved Threats: Trojan.Zeroaccess!inf
Tried Norton FixZeroAccess.exe removal tool (did not remove virus)
Tried a second time with fresh download tool (did not remove virus)
___________________________________________________
Ran Norton Scan History
8-1-2012
C:\System Volume
Information\_restore{106cf321-99a3-4e3a-9103-1bd027606a99}\RP1\A0000132.s
ys (infected file)
8-4-2012
C:\WINDOWS\system32\drivers\redbook.sys (infected file)
8-5-2012 11:43 AM
- Ran Norton Quick Scan - found redbook.sys infected, auto remove failed
- Ran D drive scan - no problems found
- Ran scan on C:\System Volume
Information\_restore{106cf321-99a3-4e3a-9103-1bd027606a99}\RP1\A0000132.s
ys (no problem found)
- Ran scan on C:\WINDOWS\system32\drivers (found redbook.sys infected)
Quads, I await your commands to seek and destroy the enemy.
psquared