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Issue abstract:I am unable to log into Norton 360 on iPhone I get verification code press ok to verify and nothing happens.
Now I have been locked out so I can’t log into for 24 hours
Detailed description:
Product & version number:Norton 360
OS details:
What is the error message you are seeing?I have exceeded max verification attempts
Where in the app are you trying to sign into your Norton Account? Is this for your initial installation of the 360 app?
Try again after the 24 hours, and post back with your results.
Hey! I had a similar issue before. It sounds like you’ve hit the “max attempts” limit for verifying your account. One thing you can try is waiting for the 24-hour lockout to pass and then reset your 2FA settings. If that doesn’t work, you might want to reach out to Norton support directly to clear up any issues. Good luck!
Thanks for the assistance.
I waited and finally logged on. Morton’s was working then it stopped tried to log on but server not responding message it said try again and I did.
The main thing all is ok now thanks for the helpful advice