Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Sed posuere consectetur est at lobortis. Vestibulum id ligula porta felis euismod semper. Donec ullamcorper nulla non metus auctor fringilla. Aenean lacinia bibendum nulla sed consectetur. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Cras mattis consectetur purus sit amet fermentum. Morbi leo risus, porta ac consectetur ac, vestibulum at eros. Sed posuere consectetur est at lobortis. Etiam porta sem malesuada magna mollis euismod. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Duis mollis, est non commodo luctus, nisi erat porttitor ligula, eget lacinia odio sem nec elit. Cras justo odio, dapibus ac facilisis in, egestas eget quam. Aenean eu leo quam. Pellentesque ornare sem lacinia quam venenatis vestibulum. Curabitur blandit tempus porttitor. Sed posuere consectetur est at lobortis.
One thing you need to say is what the configuration is for each computer to connect to the internet. Most important is whether there is a router on your dads end. If so have you set up port forwarding in the router?
Next on your dad's computer with the computer at his location, open a browser window and go to http://whatismyip.com to find your effective internet IP address. Next open a command window (start -> run -> cmd) and type ipconfig [enter]
This will tell you the machines IP address. If this is the same IP address you found using whatismyip.com then you most likely are experiencing a firewall issue or trust issue. If instead you find a different IP address that looks like 192.168.x.x or 10.10.x.x (those are the two most common localnets but there are more) then you haven't even made it to the firewall/trust issues yet, and need to get some help with port forwarding. You may be able to find that at http://www.portforward.com there is some pretty extensive device specific information that can be found there.
Ping may be interrupted by a number a pieces in the middle. The definitive test would be to run "telnet dads_addr radmin_port" and see if you can get a connection that way, where dads_addr is the address of your dad's machine and radmin_port is the port that your dad's machine is listening on for remote administration.
Does disabling the Norton product (Norton Internet Security or Norton AntiVirus?) make the problem go away? If not, then it sounds like some other routing issue.
Yes there is a router on my dad's end. The IP address is different for whatismyIP.com vs. ipconfig. I also did the telnet - with no luck/successful connection. I will attemp the port forwarding setup and will see how that will turn out.
Thanks for the help and prompt response.
canlab34 wrote:Yes there is a router on my dad's end. The IP address is different for whatismyIP.com vs. ipconfig. I also did the telnet - with no luck/successful connection. I will attemp the port forwarding setup and will see how that will turn out.
Thanks for the help and prompt response.
yea i figured that was the problem you were having.....
to explain a little bit more for you....
the internet IP address that you got from whatismyip.com is what you will have to use from your place to contact your dads machine (not the IP address of his machine) because the localnet address that the the router hands out with DHCP to your dads machine is only visible on his side of the hardware firewall that the router in effectively creates....
so what you have to do is tell the router that traffic on port XX should be routed on the local network to you dads machine.....
Ok. My dad's PC is set up with a static IP and the router is doing the redirect based on the port (4899). The internet appears to be working fine, so this part of the equation should be complete.
Using the external/effective IP address I tried:
- a radmin remote connection via the Radmin viewer, but no success.
- telnet dads_addr radmin_port(4899) , but the connection is refused.
Assuming the first part is correct, is the problem now at the Norton firewall? Should I have created a firewall rule on my dad's PC to
allow the connection? I would have done this, but I am not travelling back to his house again tonight.
When I had his computer at my house, this rule designation worked (as I indicated initially). The only difference is that I use the external IP address of my computer.
Does this make sense?
Problem solved. I created the Norton firewall rule for the Radmin port and it worked.
Thanks 4runner and Reese Anschultz.
Check your dad's firewall connection logs to see the connection is being blocked.
Everything sounds good. Don't forget, though, that your dad's public IP address may change, especially if he leaves the machine powered off for any extended period of time, so verify its value when you want to connect.
Also, you may want to review the rules that you initially created to allow the incoming traffic. Make sure that you didn't specify either a local or remote address (your address -- the remote address -- may change as well.)
I’m glad that we could help!
reese_anschultz wrote:Don't forget, though, that your dad's public IP address may change, especially if he leaves the machine powered off for any extended period of time, so verify its value when you want to connect.
for a solution to that you can check out http://www.dyndns.com/
they have a free dynamic ip naming service http://www.dyndns.com/services/dns/dyndns/
no gimmics, they have been around forever... anything beyond the most basic service cost, but the free service is all you need as long as you can click a renewal link in an email every 30 days....
Thanks for pointing out the Dynamic DNS solution 4runner. I had thought of suggesting dynamic DNS but didn’t want to further complicate matters and didn’t readily have the links that you suggested available. To clarify for others, this service allows people to give their machines pubically accessible names similar to regular web sites. Whenever one of these machines connects to the Internet it registers its IP address and its name with the dynamic DNS server where most Internet clients will be able to see it automatically.