Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract:
Detailed description:
Product & version number:
OS details:
Can anyone “Add a Shortcut” when on a New Tab in Norton Private Browser? I can’t. The box opens-up and allows me to enter the shortcut name and URL, but when I then click the “Add Shortcut” button, the box closes but no shortcut appears! In Chrome, it looks the same, but the shortcut does get added. Here is another difference, when you enter the URL in Chrome, it will immediately let you know if it is already a shortcut. Private Browser doesn’t.
Been on Facebook with support for over 1/2 hour, but getting nowhere.
OMG! After 45 minutes on Facebook with support, I finally got the answer. Apparently Private Browser only allows 6 shortcuts! Unbelievable, you would think there would be some message displayed when I tried to enter another one! Chrome allows more than 6. I’m so annoyed right now, I’m wondering why I use it?
BTW, here’s a follow-up message I got from them. “Norton Private Browser has the limitation because unlike Google chrome it is not for every website”. I don’t understand that statement, do you? Makes me wonder about what other limitations it has we don’t know about.
Norton Private Browser is a web browser with built-in security and privacy features to help keep you safe online. The Security & Privacy Center includes a collection of tools and features that allow you to manage your online privacy, identity, and personal data.
AI Overview
Norton Private Browser is built on the Chromium engine, which is also the foundation for Google Chrome, Microsoft Edge, Opera, and Brave. This means it shares the same underlying codebase and rendering engine as these other popular browsers.
Norton Private Browser’s privacy policy prioritizes user data protection and control within the browser, focusing on features that block tracking, ads, and fingerprinting, while also offering security features like anti-phishing and HTTPS encryption. The browser doesn’t track user activity or store browsing history.
Key Privacy Features:
Anti-Tracking:
Blocks third-party trackers that collect user data for advertising and profiling.
Anti-Phishing:
Protects against phishing attacks by alerting users when visiting suspicious websites.
HTTPS Encryption:
Ensures secure communication between the browser and websites by encrypting data transmitted over the internet.
Basic, Balanced, and Strict Blocking:
Allows users to customize privacy settings, with options for blocking cookies, trackers, and fingerprinting.
Screen Sharing Mode:
Provides privacy when sharing the browser screen by hiding personal data like bookmarks, search history, and extensions.
Data Collection:
No User Data Tracking:
Norton Private Browser does not track user activity or store browsing history.
No IP Address Storage:
The browser does not store IP addresses.
Location Data:
If the Secure VPN feature is enabled, it may access device location for Wi-Fi scanning but does not save or track location data.
Account Data:
If users choose to link their browser to a Norton account, they may provide account data, which is not connected to the Norton account unless they choose to do so.
Security Data:
The browser may collect security data, including file metadata, application data, and web browsing data, but this data is not connected to customer accounts unless they choose to do so.
Privacy Control:
Security & Privacy Center: Provides a centralized hub for managing privacy settings and features.
Privacy Cleaner: Allows users to delete browsing data, such as cookies and history, to ensure a clean browsing experience.
Screen Sharing Mode: Enables users to hide personal data when sharing their browser screen.
==========================================
AI Overview
Norton Private Browser and Chrome both offer web browsing, but Norton focuses on privacy and security features while Chrome prioritizes speed and feature-richness. Norton Private Browser includes built-in privacy tools like ad blocking, tracking protection, and VPN support, while Chrome offers a wider range of extensions and tools, including screen readers and magnifiers.
Norton Private Browser:
Privacy Focus:
Norton Private Browser emphasizes privacy with features like ad blocking, tracking protection, and a built-in VPN.
Security Features:
It includes anti-malware protection and anti-phishing, offering a secure browsing experience.
Built-in Password Manager:
Norton Private Browser includes a password manager to help you store and manage your online passwords.
Secure Search Engine:
It utilizes a secure search engine to minimize the risk of malicious websites.
Chrome:
Wide Range of Extensions and Tools:
Chrome offers a vast library of extensions and tools, making it highly customizable and feature-rich.
Accessibility Features:
Chrome includes accessibility features like screen readers, magnifiers, and live captioning.
Speed and Performance:
Chrome is known for its speed and performance, making it a popular choice for web browsing.
Based on Chromium:
Norton Private Browser is also built on Chromium, but it offers additional privacy and security features beyond what’s available in standard Chrome.
How did you enter more than 6? And if you tried to enter another, do you get the same reaction I described where it allows you to enter the info but then nothing happens?
Wow! And considering others have experienced this issue and Norton Support stated they only supported 6 shortcuts, this is just crazy! Did you have 10 different URLs?
Wow, this is baffling! If it was “just me” having the issue, we could always blame it on some sort of corruption. But others have the same issue, and you are allowed to enter more than what the supposed limit is. As many software issues as I’ve debugged over the years, this one has me stumped.
I think this just points back to a rather shoddy job by Norton, which is surprising. It’s like they subcontracted out this job and didn’t really test it. I’ve been using Norton products for almost 40 years now, and never ran across anything like this.
