Turn off Norton VPN

Archive
1

Norton VPN comes on automatically when I turn on my computer (Windows 11), but then my printer won't work.

How do I turn off VPN? Advice is to go to My Norton, Select VPN and turn off. I don't have or can't find a 'My Norton' page nor does any VPN logo etc include the ability to turn on or off.

I have Norton 360, just reinstalled to make sure it is up to date

2

Presuming you run Norton 360 v22.24.5.6 
Norton 360 Secure VPN Settings => Norton 360 Classic view => click My Norton 

Please review: Switch between the My Norton window and Classic view
https://support.norton.com/sp/en/us/home/solutions/v135516915 06-Sep-2023

Please post back progress

3

Peter McLeod:
Norton VPN comes on automatically when I turn on my computer (Windows 11), but then my printer won't work. How do I turn off VPN? Advice is to go to My Norton, Select VPN and turn off. I don't have or can't find a 'My Norton' page nor does any VPN logo etc include the ability to turn on or off.
I have Norton 360, just reinstalled to make sure it is up to date

Presuming you run Norton 360 v22.24.5.6.  

~ at My Norton dashboard => find Secure VPN => Settings => review all VPN Settings to your preference => return Home

Note: Split Tunnel setting regarding "printer won't work"

The Split Tunnel feature lets you exclude the respective apps traffic from passing through Secure VPN. The Split Tunnel feature is currently available on Norton 360, Norton Secure VPN for Windows and Android only.

The Split Tunnel feature is currently available on Norton 360, Norton Secure VPN for Windows and Android only.

Choose one of the following to access Split Tunnel on your device.

Windows on Norton 360 ›
Windows on Norton Secure VPN app ›
Android ›

https://support.norton.com/sp/en/us/home/solutions/v122748273 06-Sep-2023

Please post back progress

4

Peter McLeod:
Norton VPN comes on automatically when I turn on my computer (Windows 11), but then my printer won't work.How do I turn off VPN? Advice is to go to My Norton, Select VPN and turn off. I don't have or can't find a 'My Norton' page nor does any VPN logo etc include the ability to turn on or off.
I have Norton 360, just reinstalled to make sure it is up to date

Presuming you run Norton 360 Secure VPN and not standalone Norton Secure VPN.
Presuming you run Norton 360 v22.24.5.6.  
Presuming, you ran Norton LiveUpdate a few times since Norton 360 "reinstall" + Restart (not Shut down) machine a few times.  
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Maybe, you're looking at Norton 360 Classic view.

Please switch to Norton 360 My Norton view. 
from Norton 360 systray button => Open My Norton 

Open My Norton for My Norton view 
Open Norton 360 for Classic view


Note:
Settings from systray button opens My Norton Settings
Settings from Classic view opens Norton 360 Settings

Please review: Switch between the My Norton window and Classic view
https://support.norton.com/sp/en/us/home/solutions/v135516915 06-Sep-2023

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For Norton technical issues please include details:

  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot (mask PII)
  • Steps to reproduce issue
  • DO NOT post any Personally Identifiable Information (PII) such as your email address, product key or phone number

Please post back progress