I have had Norton 360 on my computer for a number of years. I recently had a charge on my credit card for the automatic renewal. I don't recall turning that on when I signed up, but it's possible. However, when I went to the site to turn it off, it says "You do not have any product subscriptions currently enrolled in the Norton Automatic Renewal Service." In the app it says I do. I'm not sure how to turn it off. Another weird thing: the credit card that was on file was out of date and expired. How was Norton able to get my current credit card to charge it?