I recently decided to do a fresh install of Win10 Pro on the main PC which went ahead without to many problems, however I now have what I can only describe as a permissions problem. originally, I signed in as administrator using a Hotmail account but as I now have an Office 365 account, I decided that this was the opportunity to use that outlook account as the administrator for the PC which is what I also use on my Win11 Pro laptop.
Since doing the fresh install I’ve got 2 major problems which I assume are connected in some way, as
1) I’m unable to download most files from the net to the specified default folder
2) Unable to access the Win11 Pro laptop from the PC again not discoverable and the laptop can’t access the PC.
Downloads fail with the status “Failed” or insufficient privileges, I’ve disabled Norton360’s auto protect, Smart Firewall, Auto-Protectand VPN which didn’t make any difference. Through a process of elimination, I’ve discovered by changing the download folder location to the desktop I can now download files, although that's a fudge not a fix.
My current network profile is as follows.
Network discovery is on and set to turn on automatic setup of network connected devices, file and printer sharing is on. Password protected sharing is set to turn off password protected sharing.
My system details are as follows:
Windows 10 Pro Version 22H2 Installed 26/10/2022 OS build 19045.2193
Norton 360
Processor Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz 3.50 GHz
Installed RAM 8.00 GB 64-bit operating system, x64-based processor.
Cat 6 wired network throughout the house.
I’ve been in touch with a Microsoft Moderator and it was suggested I carry out the following procedures.
Win +Q to open the search box, type "Firewall.cpl", press Enter to open the firewall interface in Control Panel, click "Allow an application or features through Windows Defender Firewall" > "Change Settings" on the left, then check it in the "File and Printer Sharing" and "File and Printer Sharing via SMBDirect" list, then "OK".
Restart related services
Please run the Command Prompt as administrator (logo key "Win" + "Q", enter "cmd", select "Run as administrator") and enter the following commands one by one.
net start lmhosts & net stop lmhosts & net start lmhostsnet start FDResPub & net stop FDResPub & net start FDResPubnet start fdPHost & net stop fdPHost & net start fdPHos.
Also to create a new user account and perform a clean boot and see if that works correctly which I did but I still have the same network issues.
I also ran MS network trouble shooter and for once it returned with the cause of the problem in that it could detect the laptop but it wasn't responding.
I've looked at the Norton setup and I'm not sure how to change the permissions for port 445 so I'll contact them to see what's going on.
I was also advised to carry out the following procedure.
Win +Q to open the search box, type "Firewall.cpl", press Enter to open the firewall interface in Control Panel, click "Allow an application or features through Windows Defender Firewall" > "Change Settings" on the left, then check it in the "File and Printer Sharing" and "File and Printer Sharing via SMBDirect" list, then "OK". Which I did but failed at the Allow an application or features through Windows Defender Firewall
I’m sorry for the long explanation of the problem and actions taken but hopefully it will help to prevent duplication of effort and point to the source of the problem.