Unable to Install Norton Ghost 14 Trial

Trial begins the installation and launches an "InstallShield" window stating it is preparing for the installation.  Once the progress bar completely fills up, another window opens with the title "Windows Installer".  This window has two features, the first is test box containing the italic test below, the other is an "OK" button.  Once pressing the okay button, the window disappears and installation is halted.

 

System Specs:

 

  • Windows XP SP3
  • Office 2003 w/ visio
  • Windows installer version 4.5 (upgraded from 3.1 after recieving this error) 

 

 

Any ideas? 

 

 

 

Windows ® Installer. V 4.5.6001.22159 


msiexec /Option <Required Parameter> [Optional Parameter]


Install Options

</package | /i> <Product.msi>

Installs or configures a product

/a <Product.msi>

Administrative install - Installs a product on the network

/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]

Advertises a product - m to all users, u to current user

</uninstall | /x> <Product.msi | ProductCode>

Uninstalls the product

Display Options

/quiet

Quiet mode, no user interaction

/passive

Unattended mode - progress bar only

/q[n|b|r|f]

Sets user interface level

n - No UI

b - Basic UI

r - Reduced UI

f - Full UI (default)

/help

Help information

Restart Options

/norestart

Do not restart after the installation is complete

/promptrestart

Prompts the user for restart if necessary

/forcerestart

Always restart the computer after installation

Logging Options

/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>

i - Status messages

w - Nonfatal warnings

e - All error messages

a - Start up of actions

r - Action-specific records

u - User requests

c - Initial UI parameters

m - Out-of-memory or fatal exit information

o - Out-of-disk-space messages

p - Terminal properties

v - Verbose output

x - Extra debugging information

+ - Append to existing log file

! - Flush each line to the log

* - Log all information, except for v and x options

/log <LogFile>

Equivalent of /l* <LogFile>

Update Options

/update <Update1.msp>[;Update2.msp]

Applies update(s)

/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>

Remove update(s) for a product

Repair Options

/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>

Repairs a product

p - only if file is missing

o - if file is missing or an older version is installed (default)

e - if file is missing or an equal or older version is installed

d - if file is missing or a different version is installed

c - if file is missing or checksum does not match the calculated value

a - forces all files to be reinstalled

u - all required user-specific registry entries (default)

m - all required computer-specific registry entries (default)

s - all existing shortcuts (default)

v - runs from source and recaches local package

Setting Public Properties

[PROPERTY=PropertyValue]


Consult the Windows ® Installer SDK for additional documentation on the

command line syntax.


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Portions of this software are based in part on the work of the Independent JPEG Group.