Unable to install on Android

I am having same problem of installing Norton 360 Mobile on my Samsung Galaxy S24. This has been happening and I have reached out to Norton support 3 times in the last 10 days. Each time it was escalated to Level 2 or 3 support and I have received emails with suggestions but nothing changes. I still cant get the app installed. Norton support tried to call me but the phone call was blocked by my Xfinity Medium spam filter which I have subsequently removed. I called back but Norton Level 1 support could not connect me to Level 2 or 3 support saying they would call me back but no calls have been received to date. I would upload the screenshot errors but I get the “New Users cannot upload attachments”
This is all very frustrating!!!

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